Senior Members Relations Specialist

Job Post Information* : Posted Date 1 week ago(5/25/2023 12:07 AM)
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Your Challenge:

At HIMSS, we are a catalyst for change in the health and wellness ecosystem. As one of the largest and most experienced global healthcare associations, it is our responsibility to lead this revolution. Our mission is to reform the global health ecosystem through the power of information and technology.  Our staff, nearly 300 world-wide, are vital to achieving that mission. We are looking for team members who are curious to ask “What if…?” and have the tenacity to fight for the change we believe in. Join HIMSS to be part of the transformation of health and wellness.


Position Purpose:

This purpose of this position is to deliver and fulfil membership services to our members, support community engagement and general administrative duties.  A successful candidate will be required to collaborate with cross-functional teams to develop and execute strategic initiatives designed to increase membership growth, engagement, and retention.  The role will also require the candidate to Develop and maintain strong relationships with C-Suite executives, senior leadership, and key decision-makers from healthcare providers, government agencies, professional associations, and other allied organizations.


Primary Accountabilities (but not limited to):

  • Membership:
    • Take ownership of HIMSS membership products and services, ensuring their continuous improvement and alignment with the needs of our members in the APAC region.
    • Manage and fulfill membership benefits.
    • Work with marketing team to ensure database and master stakeholder list is up to date.
    • Point of contact for membership related enquiries
    • Provide monthly membership reports and trend analysis.
  • Community Engagement and Events:
    • Manage special events not limited to logistics, travel arrangements, guesting for VIP programs.
    • Secretariat work for various communities and committees.
    • Liaise with C-Suites and Senior Leadership from various stakeholders and partners.
  • Registration:
    • Generate and analyze registration report for trends and errors.
    • Manage and track revenue collection.
    • Work with the marketing team on the post-event attendee data.
    • Assist with event registrations enquiries.
  • General Administration and Office Support:
    • Provide executive assistance to Vice President and Managing Director, Asia Pacific and other general office administration.
  • Perform other duties as required or assigned that contribute to the effectiveness of the

What you will need to be successful:

  • A bachelor’s degree.
  • 0-3 years relevant professional experience.
  • Exceptional organizational and project management skills.
  • Strong relationship building and collaboration skills.
  • Excellent editing and writing skills, with an ability to logically process information.
  • Ability to take projects seriously and produce work quickly, but also curious enough to ask questions.
  • Able to be adaptable and thrive in a dynamic environment, demonstrating flexibility and resilience in addressing challenges and embracing new opportunities as they arise.
  • Self-starter with the ability to work autonomously or as part of a team.


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