At HIMSS, we are a catalyst for change in the health and wellness ecosystem. As one of the largest and most experienced global healthcare associations, it is our responsibility to lead this revolution. Our mission is to reform the global health ecosystem through the power of information and technology. Our staff, nearly 300 world-wide, are vital to achieving that mission. We are looking for team members who are curious to ask “What if…?” and have the tenacity to fight for the change we believe in. Join HIMSS to be part of the transformation of health and wellness.
Reporting to the Head of Media, the Director of Media Fulfillment will be responsible for ensuring the successful production, trafficking, and on-time delivery of digital advertising campaigns for the world’s top healthcare brands. This role calls for a service-oriented, hands-on program management leader who will leverage a team of product category specialists to handle production and fulfillment for all HIMSS Media programs.
Working in partnership with the Client Success and Media Sales—as well as with members of HIMSS’s Sales Enablement, Sales Operations, Marketing Automation, and Technology teams—the Director will create internal and external training for HIMSS media product fulfillment via relevant vendors and systems, as well as delivery processes and escalation procedures to ensure booked revenue is delivered in full.
The Director and their team will serve as advertising operations and fulfillment experts, consulting with Client Success Managers, Sales Representatives, and clients regarding industry best practices and benchmarks for HIMSS’s broad suite of digital media products. The team will also troubleshoot technical issues and resolve ad-serving, quality assurance, and reporting errors to maximize revenue and renewals.
Are you a Changemaker?
Together, we’ll do amazing things for healthcare.
HIMSS is an Equal Opportunity Employer: Vets/Disabled
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