At HIMSS, we are a catalyst for change in the health and wellness ecosystem. As one of the largest and most experienced global healthcare associations, it is our responsibility to lead this revolution. Our mission is to reform the global health ecosystem through the power of information and technology. Our staff, nearly 300 world-wide, are vital to achieving that mission. We are looking for team members who are curious to ask “What if…?” and have the tenacity to fight for the change we believe in. Join HIMSS to be part of the transformation of health and wellness.

The purpose of this position is to design, plan, implement, manage and improve the core infrastructure technology deployed at the HIMSS data center and distributed systems in the HQ locations and satellite offices and is critical to maintaining a stable and robust technical environment. This position will be responsible for managing the response and troubleshooting of server, storage, networking, telecommunications, and cloud related issues which are escalated from other IT staff or customers.  Also responsible for managing the design and maintenance of 99.5% uptime (excluding planned maintenance outages) across all systems. This position will help balance the workload related to core system support and upcoming projects including the core technology refresh, integration of new business units’ technology, and the migration and standardization of systems moving to the cloud. In addition, this role will provide bench strength and team depth to support a growing global organization.

Essential Functions:

• Design, plan, implement and maintain HMISS core and distributed server, storage and network environment. Manage resolution of all issues, maintain systems to appropriate SLA’s, establish performance management and capacity planning metrics, develop key system monitoring processes, document key infrastructure processes and standards
• Fulfill engineering, administration and configuration responsibilities for HIMSS systems and technologies.  
• Resolve more complex technical issues (both software and hardware) as they are escalated or assigned. Provide technical leadership and advanced expertise to other staff as needed to resolve problems.
• Participate in the design of technology solutions to support HIMSS business and technology needs. Compose and maintain project plans whenever implementing or changing the HIMSS enterprise IT infrastructure.
• Collaborate with development team on implementation and application portfolio and support of underlying infrastructure. Develop IT solutions for business needs.
• Oversee and administer HIMSS Linux infrastructure and AWS environment, including but not limited to: creation of custom AMIs, creation and administration of VPCs, administration of EC2, S3, CloudFront, Elastic Beanstalk, and other AWS technologies, maintenance of the secure virtual private network connecting the HIMSS data center to AWS.
• Oversee and administer HIMSS centralized Windows Active Directory infrastructure, including but not limited to maintenance of User accounts, Group lists, Organizational Unit “OU” structure, Group Policies, Domain Security, enterprise WINS, DNS, DHCP scopes, etc. Primary point of contact for management for HIMSS secure virtual private network.

Other Functions:

• All duties as assigned to achieve HIMSS goals and objectives.
• Perform other related duties as required or assigned that contribute to the effectiveness of the department and to accomplish strategic goals and objectives.

• A Bachelor’s degree or additional equivalent experience.  Computer Science or Management Information Systems concentration preferred.
• RHEL certifications preferred.  AWS certifications preferred.  MSCE certifications preferred. CCNA preferred.
• A minimum of four (4) years’ experience working in a LAN / System Engineer/Admin role in a structured IT/Corporate environment.  A minimum of eight (7) years’ experience with Microsoft Windows server either in a corporate or consulting role.
• A minimum of four (4) years’ experience with Red Hat Linux preferred.
• A minimum of four (4) years’ experience working with enterprise backup and data replication solutions (Commvault experience a plus).
• A minimum of four (4) years’ experience configuring and supporting various security and risk management systems (VPN, threat management, log management, WAF, data encryption, etc.).
• A minimum of four (4) years’ experience supporting a multi-server MS Exchange environment.
• Extensive knowledge and experience supporting: MS Windows Server, Server Clustering and virtualization, SharePoint, SQL, Anti-Virus (Crowdstrike), SAN and fiber inner connectivity(EMC preferred) experience.
• A minimum of four (4) years' experience with data and voice networking (firewalls, switches, wireless technologies, VoIP solutions, etc.).
• A minimumfour (4) years' experience supporting Enterprise application portfolio (ERP, Membership, etc.) and web environment (including internal and externally hosted systems).
• Ability to travel as needed (both domestically and internaltinally) to support satellite offices and HIMSS customer conferences.
• Proven problem-solving experience with multi-platform and multi network subnet environments.
• Proven ability to organize, structure and complete projects within established deadlines required.
• Excellent communication skills, both verbal and written.
• Creativity, initiative and follow through are essential in order to be able to perform the duties as described.
• Must also demonstrate a sense of urgency, take initiative, sense of ownership of their work, strong team player, constant desire to improve, positive attitude, and willing to learn and experience a new environment.

• Diverse, collaborative and winning team environment.
• Flexible working arrangements, opportunity to work 100% remote.
• Competitive pay and comprehensive healthcare coverage.
• Generous paid time off, including time off to volunteer!
• Wellbeing programs to support all of your emotional, physical and financial needs.
• Emphasis on continuous learning and development.

Are you a Changemaker?

Together, we’ll do amazing things for healthcare.

HIMSS is an Equal Opportunity Employer: Vets/Disabled

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